Refund policy

Return and Refund Policy

Because our products are made to order, we do not accept returns or exchanges for changes of mind, incorrect size selections, color selections, or other customer ordering errors.

Please review product descriptions, sizing information, and order details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of delivery.

Please email mookiemadet3@gmail.com and include:

  • Your order number

  • A brief description of the problem

  • Clear photos showing the issue

Once the issue has been reviewed and approved, we will provide a replacement or refund at no additional cost.

Please do not return the damaged or defective item unless we specifically ask you to do so.

Questions About Your Order

If you have any questions or concerns about your order, please contact us at mookiemadet3@gmail.com.